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Doing VoiceMap Tours
Can we use multiple Bluetooth headphones with one tour?
Can I share my tour on more than one device?
My tour is only playing the first three locations
Can I start my tour anywhere?
Where does my tour start?
How do I delete a tour from my device?
How does VoiceMap use my location?
Does my tour include entry to any attractions?
Can I do a tour in reverse?
Can I use VoiceMap offline?
When does my tour start?
Do I have to take my tour on a specific date?
Can I listen to my tour more than once?
Does my VoiceMap tour expire?
Purchasing, Redeeming & Downloading
How do I buy a tour for a group?
How do I change the currency on the VoiceMap website?
Why are tours more expensive in the app than on the website?
I was charged twice for my tour
How do I request a refund?
I can't find my purchase
My tour download is stuck
How do I buy a specific tour as a gift?
How do I invite a friend to VoiceMap?
How do I install the VoiceMap app?
Is VoiceMap a subscription service?
Redeem a tour code in the VoiceMap app
I didn't receive my code from Viator or TripAdvisor
Managing Your Account
How do I change my payment method?
How do I reset my password?
How do I change my email address?
How do I delete my VoiceMap account?