I signed up with Apple, Google, or Facebook and can't access my account
1 min readIf you created your VoiceMap account using Sign in with Apple, Google, or Facebook, you'll need to use the same method every time you sign in. Using a different method – or trying to sign in with an email and password – won't work.
Try this first: on the sign-in screen, tap the Apple, Google, or Facebook button you used when you first created your account.
If you signed up with Apple and used the "Hide My Email" option, your account is linked to a private relay address ending in @privaterelay.appleid.com. Sign in with Apple in the app to access it.
If you've lost access to the Apple, Google, or Facebook account you used to sign up, or if you're not sure which method you used, email us and we'll help you get back in:
[email protected]
Last updated: June 2026 by Ren