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Getting started

Passes and credits

Gifts and gift vouchers

How do I buy a tour?
How do I buy a tour for a group?
How do I change the currency on the VoiceMap website?
Why are tours more expensive in the app than on the website?
How do I request a refund?
I can't find my purchase
I was charged twice for my tour
I was charged twice for a tour I bought on iOS

Tours booked on Viator, TripAdvisor and other sites

Taking tours and using the app

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Buying tours

Buying tours

Purchasing tours on the website or in the app.

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