Purchasing, Redeeming and Downloading Tours

How to purchase and download VoiceMap tours through our apps and website or redeem tour purchased through resellers like Viator and GetYourGuide

• What do I do if my tour download is stuck?
• Why can't I find my purchase?
• Where do I find my voucher code?
• Where do I enter my voucher code to redeem a tour?
• How do I submit a refund request?
• What am I paying for?
• Why was I charged twice for my tour?
• Why are tours in the app more expensive than they are at voicemap.me?
• Does my purchase include entry to any attractions?
• How do promotional codes work?
• Where do I enter my voucher code?
• How do I install the VoiceMap app?
• How do I change the currency displayed?